直接退钱！新规发布→
<p style="text-align: center;margin: 0px;line-height: 1.75em;" data-mpa-powered-by="yiban.io"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">27日<br style="max-inline-size: 100%;outline: none 0px !important;"/></span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">#淘宝将支持仅退款#</span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">#京东也将支持仅退款#</span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">等话题登上热搜</span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">引发网友热议</span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"></p><p><br/></p><section data-role="outer" label="edit by 135editor"><section data-role="title" data-tools="135编辑器" data-id="124018"><section style="margin: 0px auto;text-align: center;"><section style="display: inline-block;transform-style: preserve-3d;"><section style="width: 18px;height: 3px;background-color: rgb(64, 131, 255);margin-bottom: -4px;overflow: hidden;transform: translateZ(10px);"><br/></section><section style="background-color: rgb(245, 248, 255);padding: 7px 25px;border-width: 1px;border-style: solid;border-color: rgb(91, 165, 255);"><section style="font-size: 18px;letter-spacing: 1.5px;color: #0d4cbf;transform:translateZ(5px);-webkit-transform:translateZ(5px);-moz-transform:translateZ(5px);-o-transform:translateZ(5px);"><strong data-brushtype="text">淘宝新规有这些变化</strong></section></section><section style="display: flex;justify-content: flex-end;margin-top: -8px;transform: translateZ(10px);-webkit-transform: translateZ(10px);-moz-transform: translateZ(10px);-o-transform: translateZ(10px);"><section style="width: 7px;height: 7px;background-color: rgb(64, 131, 255);overflow: hidden;"><br/></section></section></section></section></section><section data-role="paragraph"><section style="margin-bottom: 0px;margin-top: 0px;"><br/></section></section></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">近日，淘宝宣布将基于平台自身大数据支持快速退款。</span></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><br style="max-inline-size: 100%;outline: none 0px !important;"/></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><br/></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;color: rgb(0, 122, 170);">从调整过的新规来看——</span></strong></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;color: rgb(0, 122, 170);"><br/></span></strong></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">● 第一条为“新增淘宝基于平台自身大数据能力，识别多维度结合，对于买家发起符合相关情形的售后，做出快速退款或退货退款的规则依据”。</span></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">简单说，如果卖家差评或者违规情况过多，一旦被投诉，卖家会被平台直接判定退货退款或仅退款。</span></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></section><p><br/></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">● 变更第二条关于发货规范：“针对卖家存在延迟发货、强制发货的且未经买家同意的情形”，由此产生的相关费用及商品破损、损毁及灭失风险，由卖家自行承担，订单支持退款给买家。</span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">这也意味着，如果卖家在未经买家允许的情况下，延迟发货、强制发货，系统支持买家仅退款。</span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">● 第三条则是有关“7天无理由退货”商品或买家拒收的商品，支持买家在拒签后申请退款。</span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">根据新规，卖家在淘宝平台上获得过多差评或违规记录，一旦收到投诉，可能面临直接退货退款或仅退款的判定。这也意味着，自拼多多和抖音之后，又一家电商平台推出了“仅退款”的售后机制。</span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">这一机制目的是为了给消费者提供更好的用户体验，同时对那些长期服务不到位、质量不可靠的商家采取更严格的举措。</span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p><br/></p><section data-role="outer" label="edit by 135editor"><section data-role="title" data-tools="135编辑器" data-id="124018"><section style="margin: 0px auto;text-align: center;"><section style="display: inline-block;transform-style: preserve-3d;"><section style="width: 18px;height: 3px;background-color: rgb(64, 131, 255);margin-bottom: -4px;overflow: hidden;transform: translateZ(10px);"><br/></section><section style="background-color: rgb(245, 248, 255);padding: 7px 25px;border-width: 1px;border-style: solid;border-color: rgb(91, 165, 255);"><section style="font-size: 18px;letter-spacing: 1.5px;color: #0d4cbf;transform:translateZ(5px);-webkit-transform:translateZ(5px);-moz-transform:translateZ(5px);-o-transform:translateZ(5px);"><strong data-brushtype="text">京东新增支持用户仅退款</strong></section></section><section style="display: flex;justify-content: flex-end;margin-top: -8px;transform: translateZ(10px);-webkit-transform: translateZ(10px);-moz-transform: translateZ(10px);-o-transform: translateZ(10px);"><section style="width: 7px;height: 7px;background-color: rgb(64, 131, 255);overflow: hidden;"><br/></section></section></section></section></section><section data-role="paragraph"><section style="margin-top: 0px;margin-bottom: 0px;"><br/></section></section></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">12月27日，京东平台规则网站显示，京东近期修订《京东开放平台交易纠纷处理总则》，主要内容为交易纠纷新增支持用户仅退款。据了解，此前在京东，消费者仅能申请换货和退货退款。仅退款的操作模式为，消费者无需返回原商品，退款完成后，将不能对此商品再次发起退货申请。</span></section><section style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></section><section style="text-align: center;margin: 0px;line-height: 1.75em;"></section><section style="text-align: center;margin: 0px;line-height: 1.75em;"><br/></section><section data-role="outer" label="edit by 135editor"><section data-role="title" data-tools="135编辑器" data-id="124018"><section style="margin: 0px auto;text-align: center;"><section style="display: inline-block;transform-style: preserve-3d;"><section style="width: 18px;height: 3px;background-color: rgb(64, 131, 255);margin-bottom: -4px;overflow: hidden;transform: translateZ(10px);"><br/></section><section style="background-color: rgb(245, 248, 255);padding: 7px 25px;border-width: 1px;border-style: solid;border-color: rgb(91, 165, 255);"><section style="font-size: 18px;letter-spacing: 1.5px;color: #0d4cbf;transform:translateZ(5px);-webkit-transform:translateZ(5px);-moz-transform:translateZ(5px);-o-transform:translateZ(5px);"><strong data-brushtype="text">网友评论</strong></section></section><section style="display: flex;justify-content: flex-end;margin-top: -8px;transform: translateZ(10px);-webkit-transform: translateZ(10px);-moz-transform: translateZ(10px);-o-transform: translateZ(10px);"><section style="width: 7px;height: 7px;background-color: rgb(64, 131, 255);overflow: hidden;"><br/></section></section></section></section></section><section data-role="paragraph"><section style="margin-bottom: 0px;margin-top: 0px;"><br/></section></section></section><section style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">不少网友表示支持<br data-filtered="filtered" style="max-inline-size: 100%;outline: 0px;"/></span></section><section style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"></span></section><section style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></section><section style="text-align: center;margin: 0px;line-height: 1.75em;"></section><p><br/></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">也有网友表示有利有弊<br data-filtered="filtered" style="max-inline-size: 100%;outline: 0px;"/></span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">需要更完善的规则</span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"></span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">网购需谨慎</span></strong></span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">这份避“坑”锦囊请查收<br style="max-inline-size: 100%;outline: none 0px !important;"/></span></strong></span></p><p style="text-align: center;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 0, 0);"><strong><span style="color: rgb(0, 0, 0);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;"></span></strong></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;color: rgb(0, 122, 170);"></span></strong></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;color: rgb(0, 122, 170);">避“坑”指南一：直播间购物莫上头</span></strong><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;color: rgb(0, 122, 170);"><br/></span></strong></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">消费者在直播间购物成为一个新的消费习惯，消费者选择直播间购物原因多种多样，比如喜欢的明星、网红带货，直播间商家搞大促销，刷短视频时被平台推送顺手买。由于直播间单向简单直接输出的特点，消费者很容易被“</span><w:sdt></w:sdt><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">洗脑”购买。</span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">避“坑”指南二：按需购物“真”实惠</span></strong></span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;"><br/></span></strong></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">首先，消费者在选购商品前，先问自己三个问题：我真的需要吗？家里有可替代的东西吗？家里目前的存货能撑多久？</span><w:sdt></w:sdt><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">其次，制定商品清单和预算，清单外的商品一律不列入购买计划。保持购物理智，不盲目跟风购买，不无计划购买。</span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">再次，学会“三小时冷静期”，看到喜欢的东西，千万别立刻下单。至少要给自己三小时冷静期，再确定自己是否需要，是否必须买才行。</span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">避“坑”指南三：促销套路要留心</span></strong></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;"><br/></span></strong></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">消费者在购买商品时，要理性看待经营者的优惠行为，擦亮双眼，甄别“低价”是“真实惠”还是“设套路”。消费者可从信誉度、成交记录、评价详情等多方面对卖家信誉进行评估。</span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><w:sdt><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">买</span></w:sdt><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">完降价了，那么商家是否必须补偿差价？市场价格取决于市场，商家若无价格欺诈等违法情况，也没有价格保护的承诺，则没有义务补偿差价。因此，消费者切勿听信商家的“最低价”口头承诺。建议关注平时销售价格，与促销价格进行对比，是否存在真正的实惠。</span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;color: rgb(0, 122, 170);">避“坑”指南四：商品退换提前看</span></strong><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><strong><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;color: rgb(0, 122, 170);"><br/></span></strong></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">预售、特价等活动常被卖家作为促销的基本手段，然而部分“预售”“特价”商品明确商品不能退换、订金不退等，商家对于这些规定，显然有悖于消费者权益保护法规定的消费者享有“网购7天无理由退换”权，涉嫌侵犯了消费者的自主选择权和公平交易权。</span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">为避免后期网络维权带来诸多不便，在网上选购预售商品时，最好仔细阅读细则或提前咨询是否能退换商品。</span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">避“坑”指南五：红包链接不乱点</span></strong></span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;"><br/></span></strong></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">当收到“免费中奖”“红包领取”及促销短信链接，尤其是页面跳转到其他网页并要求填写个人信息才可兑奖时，消费者要立即关闭页面，以防上当；要通过正规应用商店下载官方购物软件，不随意点击网页、软件中的不明链接和弹窗进行交易。非必要不提供个人身份证、银行卡以及各类验证码等重要信息；及时销毁带有个人信息的资料单据，防止因随意丢弃、使用不当等造成个人信息泄露。</span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;">避“坑”指南六：保留小票好维权</span></strong></span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="color: rgb(0, 122, 170);"><strong><span style="color: rgb(0, 122, 170);font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;letter-spacing: normal;"><br/></span></strong></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">相关购物凭证是消费者在与经营者产生纠纷时维权的有力证据，消费者要注意截取有关宣传网页，保留聊天记录，妥善保管订货单、发货凭证、发票等购物凭证，为后期出现的消费纠纷进行维权提供依据。</span><o:p></o:p></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;"><br/></span></p><p style="text-align: justify;margin: 0px;line-height: 1.75em;"><span style="font-size: 16px;font-family: Helvetica Neue, Helvetica, Hiragino Sans GB, Microsoft YaHei, Arial, sans-serif;color: rgb(0, 0, 0);letter-spacing: normal;">一旦自身合法权益受到损害，可与商家协商处理，也可向网络交易平台投诉，或向个人信息保护管理部门以及所在地消费者权益保护组织投诉。</span></p><h4 hrefs="http://mp.weixin.qq.com/s?__biz=MzI1NjM4ODIwMQ==&mid=2247580291&idx=2&sn=dad8aac6ad79693522c6eb7bf96d2c61&chksm=ea248785dd530e937b9a24f5bc325ab093082d1cfbc6ceaa1f071358fe88c4e8cf1a461e0a5e&scene=38#wechat_redirect" style="margin-bottom: 0em;outline: 0px;letter-spacing: 0.544px;text-wrap: wrap;background-color: rgb(255, 255, 255);color: rgba(0, 0, 0, 0.85);font-variant-numeric: normal;font-variant-east-asian: normal;cursor: text;text-align: left;line-height: 1.6em;font-family: system-ui, -apple-system, Arial, sans-serif;max-inline-size: 100%;"><section data-darkmode-original-color-15965092291935="rgb(62, 62, 62)" data-darkmode-color-15965092291935="rgb(163, 163, 163)" data-darkmode-original-bgcolor-15965092291935="rgb(255, 255, 255)" data-darkmode-bgcolor-15965092291935="rgb(25, 25, 25)" data-darkmode-original-color-15964997583148="rgb(62, 62, 62)" data-darkmode-color-15964997583148="rgb(163, 163, 163)" data-darkmode-original-bgcolor-15964997583148="rgb(255, 255, 255)" 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data-darkmode-original-bgcolor-15982520316321="rgb(255, 255, 255)" data-darkmode-color-15982520316321="rgb(160, 160, 160)" data-darkmode-original-color-15982520316321="rgb(160, 160, 160)" mpa-from-tpl="t" style="margin-bottom: 0em;outline: 0px;font-variant-east-asian: normal;letter-spacing: 0.544px;line-height: 1.6em;font-variant-numeric: normal;min-height: 1em;max-inline-size: 100%;"><section style="margin-bottom: 0em;outline: 0px;font-variant-east-asian: normal;letter-spacing: 0.544px;line-height: 1.6em;font-variant-numeric: normal;min-height: 1em;max-inline-size: 100%;"><p style="margin-bottom: 0em;outline: 0px;text-align: justify;cursor: text;font-variant-east-asian: normal;letter-spacing: 0.544px;line-height: 1.6em;font-variant-numeric: normal;max-inline-size: 100%;"><span style="outline: 0px;cursor: text;color: rgb(136, 136, 136);text-indent: 0em;font-size: 15px;max-inline-size: 100%;">来源/人民网科普综合长城新媒体、中国经济网、经济日报、 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